Veteran Owned and Veteran Operated: A Mission First Approach to Recovery

Honoring Your Service with the Highest Standards of Care

Florida Springs is an In-Network VA Community Care Provider
Compatible with most insurance and payers.

A Sanctuary of Strength, Healing, and Purpose

At Florida Springs, we provide more than just treatment; we provide a path back to your true self. Our facility is a dedicated space where the warrior ethos meets compassionate, clinical care. We serve veterans and active duty members from every rank and era, ensuring that those who have sacrificed for our nation find the belonging and dignity they deserve.

Our Guiding Principles

Evidence-Based Compassionate Treatment
Clinical protocols specifically designed for the complexities of Addiction and PTSD. A commitment to restoring hope and resilience in every individual.
Trauma Informed Support

Our staff will utilize multiple screening tools to assist treatment planning and aftercare for the Veteran and Military Member. Including Bio-Psychosocial Assessment, Traumatic Brain Injury (TBI) Testing, Adverse Childhood Trauma Screening, The Generalized Anxiety Disorder Scale, and Patient Health Questionnaire (PHQ-9)

VA Coordination
Our In-House Veterans Care Coordinator will ensure the patient receives all documentation to assist with future VA claims and treatments outside the facility.

How We Serve Veterans

Veteran
Assessments

We begin with a high precision clinical evaluation. Our team understands the specific physical and psychological toll of military service, ensuring your treatment plan is accurate from day one.

Nutrition
Programming

Recovery requires proper fuel to stabilize the body and support brain health during medical detox. Our clinical team provides individualized nutrition planning. By focusing on balanced, essential nutrition, we can support your body’s natural healing.

Peer and
Veteran Led Groups

Camaraderie is a core component of our success. These sessions are led by veterans who speak your language, providing a space where you can be honest among brothers and sisters who have walked the same path.

Holistic
Modalities

We treat the whole person, not just the symptoms. This includes supplemental therapies like yoga, meditation, and breathwork to help regulate the nervous system and manage chronic stress.

Fitness and
Physical Wellness

Strength is rebuilt through movement. Our fitness programs are tailored to your current physical capability, helping you reclaim your health and discipline through structured exercise.

Specialized
Trauma Care

Beyond the physical addiction, we address the underlying trauma. Our clinicians specialize in treating the “moral injury” and psychological effects of service to ensure long term emotional stability.

Chain of Command

Raymond Pomm

Medical Director

Dr. Pomm serves as the Medical Director of Florida Springs Wellness and Recovery Center, bringing decades of expertise to the team. Board Certified in Psychiatry, Addiction Psychiatry, and Addiction Medicine, he is also a Certified Medical Review Officer. Throughout his distinguished career, Dr. Pomm served on the Governor’s Commission on Mental Health and Substance Abuse and spent over a decade as Medical Director for the Professionals Resource Network, managing healthcare professional impairment for 29 boards.

His extensive leadership includes serving as an Expert Consultant to the Florida Board of Bar Examiners and Medical Director for River Region Human Services. Currently, he is also the Chief Medical Officer for Gateway Community Services in Jacksonville. Dr. Pomm contributes to academia as a Courtesy Assistant Professor at Florida A&M University and a Courtesy Associate Professor at the University of Florida. A pioneer in evaluating co-occurring disorders, he authored the successful Project Save Lives initiative and has received the prestigious Marie Award for his international publications and contributions to addiction medicine.

Amy Hancock

Chief Executive Officer

Amy brings 19 years of comprehensive clinical and administrative experience in behavioral healthcare to her role managing day-to-day operations at Florida Springs Wellness and Recovery Center. Her diverse background spans individual, family, and group counseling, with specialized expertise in treating co-occurring disorders, trauma, and systemic codependency. Throughout her career, Amy has successfully designed and managed specialized residential programs for veterans and postpartum women.

She joined Florida Springs in 2018 as the Director of Behavioral Health Services, working closely with the core clinical team and the Medical Director to establish the facility’s foundational program structure across all medical and clinical levels of care. Today, she oversees all administrative and clinical staff, ensures strict compliance with Joint Commission and Florida Department of Children and Families standards, and maintains a small patient caseload to provide direct individual and group therapy. Amy holds a Master’s degree in Mental Health Counseling and is a Licensed Mental Health Counselor (LMHC) in the State of Florida.

Jason Smith, Director of Veterans Program Development

Jason Smith

Director of Business Development

Jason Smith is a retired U.S. Marine Corps Master Sergeant who leads the development and creation of the veterans program at Florida Springs Wellness and Recovery Center. In long-term recovery since 2017, Jason serves as a certified Peer Support Specialist, combining dedicated military leadership with lived experience. He previously managed Resilience, Risk Reduction, and Suicide Prevention for the Alabama National Guard, demonstrating a career-long commitment to service member wellness.

Nationally recognized for his advocacy, Jason chairs S.A.F.E.R. Together, a statewide initiative providing voluntary, secure firearm storage options for military, veteran, and first responder communities while connecting individuals with crucial peer support. He was also instrumental in passing the landmark 2025 Houston Hunter Act to protect participating gun shops and ranges. Jason holds a Master’s degree in Human Resource Management from Troy University and serves on the Alabama Veterans Mental Health Steering Committee. Outside of work, he is an avid outdoorsman who enjoys bowhunting, rucking, and scuba diving.

Dillan Isaacs

Veterans Care Coordinator

Dillan Isaacs is a U.S. Army veteran with three combat deployments and a passionate advocate for recovery, wellness, and dedicated community support. Originally from Birmingham, Alabama, he now calls Panama City home, where he serves as the Veterans Care Coordinator at Florida Springs Wellness and Recovery Center. As a proud father of three and an individual in long-term recovery from substance use disorder, Dillan has made it his personal mission to help others find hope, stability, and healing.

His own experiences as a successful participant in both drug court and veterans court programs have deeply shaped his commitment to service and peer connection. He possesses a firsthand understanding of the unique obstacles veterans encounter during their transition to civilian life. Today, he continues to give back as an active member of the Bay County Veterans Court staffing committee, offering his invaluable lived experience, guidance, and continuous encouragement to fellow veterans navigating their own recovery journeys.

Jeffrey Eiland

Therapist

Jeffrey serves as a dedicated clinician at Florida Springs Wellness and Recovery Center. As a Marine Corps veteran and an individual in long-term recovery since 2011, Jeffrey bridges professional clinical expertise with deep personal lived experience. He has worked extensively in residential substance abuse treatment since 2021, specializing in and exclusively serving fellow veterans since 2023.

Jeffrey holds a Bachelor of Science in Counseling, a Master of Science in Mental Health and Wellness, and a Master of Social Work (MSW) from the University of Alabama. He is licensed with a Supervisor designation in Alabama and as a Certified Social Worker in Mississippi. Specializing in advanced trauma-informed care, Jeffrey is a Certified Clinical Trauma Professional II, trained in Brainspotting (Phases I and II), and is an EMDRIA-approved EMDR therapist. His clinical practice focuses on helping veterans and first responders process PTSD, moral injury, and substance use disorders while navigating the transition to civilian life.

Kristina Reich, MSW

Therapist

Kristina Reich, MSW, is a clinical social worker specializing in trauma, addiction, and mental health treatment for veteran populations. A veteran of the United States Army, Kristina began her military career as a line medic with the 10th Mountain Infantry Division before advancing through the Army’s enlisted nursing program. She earned her LPN license and provided direct patient care as a nurse at Walter Reed Army Medical Center. Her military service, including a deployment in support of Operation Iraqi Freedom, gives her a firsthand understanding of the unique physical and psychological challenges service members face.

Following her service, Kristina earned her Bachelor’s and Master’s degrees in Clinical Social Work from Florida State University. Her extensive behavioral health background includes serving as a trauma therapist using evidence-based modalities like CBT, DBT, EMDR, and Motivational Interviewing, as well as directing a multi-county homelessness initiative. Kristina joined Florida Springs Wellness and Recovery Center in 2023, where she provides individual and group therapy using a trauma-informed, client-centered approach.

Clairissa Chapman

Peer Support Specialist

Clairissa Chapman served in the United States Air Force as an active-duty Security Forces specialist from 1998 to 2002. Stationed at Yokota Air Base in Japan, she provided critical law enforcement and flight line security support, and later deployed to the United Arab Emirates from 2000 to 2001. After transitioning from military service, Clairissa faced a long personal battle with drug and alcohol addiction. Her life changed focus in 2019 when she experienced a profound spiritual awakening and faith-based renewal that ignited her desire to achieve lasting sobriety.

Now celebrating over six years of continuous recovery, Clairissa attributes her transformation to her faith, personal accountability, and active participation in local recovery fellowships including AA, NA, Celebrate Recovery, and The Most Excellent Way. Today, she brings this deep sense of gratitude, community, and purpose to her role at Florida Springs Wellness and Recovery Center. Clairissa views the facility not just as a workplace, but as a family, and she is dedicated to helping others navigate their own journeys.

George Cannon

President of Florida Springs

A Navy veteran and Purple Heart recipient, George completed two combat tours during the Vietnam War. He saw intense action during the historic Tet Offensive and experienced exceptionally heavy fighting while attached to his Marine unit during the Battle of Dai Do in May 1968.

His personal experiences on the battlefield deeply shaped his understanding of trauma, resilience, and the invisible wounds of war. As a decorated combat veteran, George ensures that top-tier, specialized care for veterans remains a core pillar of the facility’s mission. Under his leadership, Florida Springs has developed targeted programming that honors the unique sacrifices of service members. He is deeply committed to providing veterans with the dedicated clinical resources, peer connection, and compassionate environment necessary to achieve lasting recovery.

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Address

1212 W 19th Street

Panama City, FL 32405

2059 Lisenby Ave

Panama City FL 32405

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